Privacy Policy

Primewire Electric is an electrical contracting company based in Christiansburg, Virginia. This policy explains what information we collect when you contact us or use this website, what we do with it, and what choices you have. We keep it short because our practices are simple: we collect what we need to quote and do your work, and nothing else.

Information we collect

When you submit our contact form, call us, or text us, we collect the information you give us — typically your name, phone number, email address, service address, and a description of the work you need. If we perform work for you, we also keep ordinary business records such as estimates, invoices, job notes, permit paperwork, and photographs of the work site.

This website may also collect basic technical information automatically, such as your browser type, device type, approximate region, and which pages you viewed. This is standard web server and analytics data and is not used to identify you personally.

How we use it

• To respond to your inquiry and prepare an estimate.
• To schedule, perform, and document electrical work.
• To invoice you and keep required business and tax records.
• To pull permits and coordinate inspections where the job requires it.
• To follow up about work we performed, including warranty questions.
• To improve this website and understand which pages are useful.

Calls and text messages

We like texting, and we use it as a normal part of doing business — confirming appointments, sending arrival times, answering quick questions, and sharing photos of completed work. When you give us your mobile number, whether through this website, a phone call, or in person, you agree that we may contact you by phone call and text message about your inquiry and your job.

Message frequency depends on your job. Standard message and data rates from your carrier may apply. You can stop text messages at any time by replying STOP, or by telling us in any other way — we will switch to phone or email instead. We do not use text messaging for marketing blasts, and we do not sell or share your phone number with anyone for their own marketing.

Who we share information with

We do not sell your personal information. We share it only where it is necessary to do the work or run the business: with suppliers and equipment vendors when ordering parts for your job, with permitting authorities and inspectors, with subcontractors when a job requires a trade we do not perform, with our accountant and insurers, and where the law requires it.

Cookies and analytics

This website may use cookies and similar technologies to keep the site working correctly and to measure traffic. If we add advertising or conversion tracking in the future — for example Google Ads — this policy will be updated to name those tools and explain what they collect. Most browsers let you block or delete cookies in their settings.

How long we keep it

Inquiries that do not become jobs are kept only as long as useful for follow-up. Records for completed work — estimates, invoices, job documentation, and warranty records — are kept for as long as we may need them for warranty, insurance, and tax purposes, which is generally several years.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to keep it for legal, tax, warranty, or insurance reasons. You can opt out of text messages at any time as described above.

Children

This website is not directed at children, and we do not knowingly collect information from anyone under 13.

Changes to this policy

We may update this policy as our business or this website changes. The date at the top of this page reflects the most recent revision.

Contact us

Questions about this policy, or about information we hold about you, can go toinfo@primewire.pro or (540) 200-8250.